Reviews

very impressed with the professional and efficient service

Lauren Fear provided a swift, thoughtful and well considered survey. A pragmatic review and a careful analysis. On top of this excellent value for service.

I have been very impressed with the high level of service provided by Arbtech.  They have produced an excellent set of information which was <strong>instrumental to obtaining a successful planning consent for a large new build house</strong>.

I found that Arbtech had a great website that was easy to use and clear.
They do what they say they are going to unlike other businesses that I have had the mis fortune to deal with.
Jon Hartley always kept me informed and gave lots of advice. It was a pleasure to deal with someone who takes pride in his work.

So I want to give credit to Jon for making the transaction smooth and hassle free.

I will use them again on my next project.

Lauren Fear, was the member of staff, she was on time and carried out the survey
efficiently and I received the report very quickly, I am pleased with the service I received.

Very happy with the service and level of reports received

At short notice, I required a bat survey for the Welsh government Glastir Advanced scheme for farming, to determine the presence of any bats in a barn roof on my farm in Snowdonia. The site is extremely protected for this animal, but Amy was excellent at communicating and listening clearly to my requirements and promptly arranged a site visit to this remote area. The thorough survey was efficient, the report sent promptly, and it presented all the relevant findings clearly. Amy was very nice, while effective and professional: highly recommended. THANKS.

Professional staff who got on with the job!

Staff member: Lauren Fear

Highly efficient, charming and reassuring – Lauren (and the rest of your team) has been outstanding throughout her visits to us. You have been the one aspect of seeking planning permission which has been 5*. Thank you all so much.

Best wishes, Liz

This was our second bat survey using Arbtech. Craig and his team were very professional. They were friendly, polite, enthusiastic, efficient, organised and knowledgable. They were happy to share their specialist knowledge with us and, because we are interested in wildlife and bats Craig encouraged us to use one of his bat detectors. Craig asked all about our building plans and was happy to listen and to answer our questions and to give us his expert advice when asked. During the survey, Craig explained and demonstrated how we could identify the different species of bats as we watched them flying around our garden. Craig managed his team well and produced and emailed the report to us within a few days. Excellent and highly recommended.

Brilliant service
needed amendment and adjusting to meet councils requirements the application approval hung in the balance Jon looked after us as well as could be asked and the application is approved we will be using your services again.

Natalie has carried out a preliminary ecological appraisal of our site with outmost competence and professionalism. She has been very proactive in explaining the significance of her findings and in helping us to plan out the optimal path for the protection of the specie found in the area (bats).

As the next steps will entail some more surveys, we look forward to continue to work with her and her colleagues.

Timely and efficient. Will use your services again.

Natalie was very efficient and professional but also delightful to deal with, we shall certainly request Natalie next time.

Natalie was punctual and very keen to help me understand the process. Wouldn’t hesitate to recommend.

Carried out very efficiently and the report, that we were waiting for for our planning application, was received in record time. Very pleased with everything so far.

very efficient service from Lauren. Clear report

Amy Campion was the lead surveyor at the 3 Emergence Bat Surveys carried out for us at our property in Crank, St Helens.
Prior to the surveys we spent a considerable amount of time on the internet learning about Bats as we knew very little about them but after 10 minutes with Amy at the 1st survey we learnt more from her than we had from all the time we had spent on the Internet.
Not only did Amy thoroughly answer our questions in a very friendly way she made the surveys a most interesting experience for us. We only spent a short time at each survey as we did not want to distract Amy and her colleagues from the work they were doing but we were extremely impressed with their professional approach to the surveys. They were all extremely friendly and clearly enjoying the work they were doing.
Based on our experience we rate Arbtech to be a first class company that we would not hesitate to recommend to anyone who needed help and advice on any matter relating to Bats.

Dr B J Edmondson. 15 July 2015

Natalie was amazingly helpful, very communicative and made bats FUN!! Her enthusiasm is infectious – a lovely lady to work with!!

Alan was a real star, he pulled out all the stops to ensure our planning application was submitted on time. He and Matt have both gone beyond the call of duty. Give them both medals