Reviews

Providing the best service possible is important to us. We are very proud to have collected hundreds of great reviews over the years and we strive to provide an amazing service for each and every customer. If you have used Arbtech for your survey, we would love to hear from you.

Arboricultural Method Statement, Tree Protection Plan

Matt provided a very high level of service, working efficiently and flexibly to suit our needs. This resulted in a successful planning application approval.

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

4 stars
Arboricultural Method Statement, Tree Protection Plan

Aran arrived on time, thorough and professional approach, courteous and informative. Report was comprehensive, a good job and well satisfied with great support from Jon Hartley.
Geoff Eagles
Director
GR & AL Developments Ltd

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

5 stars
Arboricultural Impact Assessment

Matt was knowledgable, helpful and timely with his report which was very comprehensive. A further on-site visit would have simplified the final recommended course of action – this may have increased our costs. Overall, very satisfied with the service.

We did: Arboricultural Impact Assessment

Date:

4 stars
BS5837 Tree Survey, Tree Constraints Plan

Arrived at time expected, professional , courteous and informative about the process.
Thank you Aran.

We did: BS5837 Tree Survey, Tree Constraints Plan

Date:

5 stars
Bat Risk Assessment

Charlotte was very helpful and instantly likable! She was very approachable and answered all questions. All my emails were answered in a timely manner so communication was excellent. (Many companies don’t get back to you which leaves you feeling frustrated!.)
The whole process was explained from start to finish so we knew where we stood. We would use Arbtech again. Thank you Charlotte.

We did: Bat Risk Assessment

Date:

5 stars
Preliminary Ecological Appraisal / Phase 1 Habitat Survey

Excellent service.

We did: Preliminary Ecological Appraisal / Phase 1 Habitat Survey

Date:

5 stars
Arboricultural Method Statement, Tree Protection Plan

The survey was detailed with all the information we required.

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

5 stars
Arboricultural Method Statement, Tree Protection Plan

Matt was very quick to pick up the file and realised the importance of getting it done ASAP so we could amend our planning application. Matt also made us aware of the negative areas we had within the application and those that could possible effect a decision in our favour.

Great feedback and attention to detail throughout the process.

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

5 stars
Arboricultural Method Statement, Tree Protection Plan

Jon Hartley met me on site and carried out the survey and completed the report and method statement.
Slight confusion on the arrival time on site but apart from that, every thing went well. Clear helpful communication and delivery of report as originally discussed and within the timing we required as a client. This was despite the challenging winter weather experienced in the week the works were needed which was effecting travel and movement everywhere is South East England.

Very happy with the experience of working with Arbtech.

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

4 stars
Bat Risk Assessment

Joe was a great help and did a thorough job in advising and inspecting out Barn loft,

Because of Joes help and suggestions we hope to have planning permission to develop our Barn loft.

We did: Bat Risk Assessment

Date:

5 stars
BS5837 Tree Survey, Tree Constraints Plan

highly professional. will be asking for your services again.

We did: BS5837 Tree Survey, Tree Constraints Plan

Date:

5 stars
Arboricultural Method Statement, Tree Protection Plan

Jon did a great job in getting various reports across to us in great detail as well as working within the time constraints which had asked him to keep to. We also have asked Jon to do several reports which do not fall under any specific report or category heading and the time and effort which was put into this by Jon was terrific.

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

5 stars
Preliminary Roost Assessment / Scoping Bat Survey

there was some delay following the roost assessment because the findings required a BMP in order to be of use in submitting to the LPA but the report was produced only citing a BMP as a recommendation. However, Natalie attended to the BMP swiftly as an add on to the roost assessment enabling us to submit the to LPA.

We did: Preliminary Roost Assessment / Scoping Bat Survey

Date:

5 stars
Bat Risk Assessment

Arbtech organisation and communication were impeccable. Service was quickly scheduled and executed as promised! Joe arrived at designated time and carried out the survey with minimum fuss – maximum efficiency. The Report was promised a little faster than normal and we received it in the time requested. The Report is very comprehensive and helpful in advising times when construction can take place without disturbing wildlife giving us a window to complete. Highly recommended.

We did: Bat Risk Assessment

Date:

5 stars
Arboricultural Impact Assessment

I spoke to a few different people over a number of questions and every member of staff was so helpful, the were efficient and extremely Knowledgeable. I would definitely use this company again, their customer service was outstanding.

We did: Arboricultural Impact Assessment

Date:

5 stars
Preliminary Ecological Appraisal / Phase 1 Habitat Survey

Charlotte was very approachable and a pleasure to work with, and is the reason for the higher than average rating I have given. My reservation is with the cost Arbtech ascribe for one of their team to produce surveys. Our particular survey, a phase 1 habitat PEA cost over £950, this did not include the £110 for data from the Wildlife Trust in order to complete the report. I felt that it could have been keener and with hindsight ;) 

We are very pleased you liked our consultant, Charlotte. We know that in exceptional cases, local planning authorities request surveys that are not proportionate to the site and development, and for this reason our work can seem expensive in relation to the total development spend. However, this is an issue to be raised directly with the local planning authority. In respect to your point about costing: all of our surveys are produced on the back of fixed-fee, written quotes that are approved by the signature of our client on our survey booking form (in which, the client him/herself must hand-write the service requested, and the agreed fees and associated data costs–so that we can be sure that our quotation has been read and understood). Your £799+VAT fee reflected the total work involved (not just the time on site), and was made clear in our 1-page, written quotation. Thank you again for your business opportunity. All the best with your development! – Team Arbtech.

We did: Preliminary Ecological Appraisal / Phase 1 Habitat Survey

Date:

4 stars
Preliminary Roost Assessment / Scoping Bat Survey

Jo (and Craig who did the visits) were very helpful and completed our bat reports / licensing in an efficient and timely manner – and were very helpful in answering our questions on a topic which we know little about. Would have no hesitation in recommending Jo to others.

We did: Preliminary Roost Assessment / Scoping Bat Survey

Date:

5 stars
Bat Risk Assessment

This was a big learning curve for me, as I have never been involved in bat surveys, bat licences etc before. The process was made a lot easier with the help from Jo Gregory (Ecologist) she explained all the necessary steps required throughout the project. We initially had a preliminary bat roost assessment surveys carried out, only to find out the building we had planned to demolish had bats roosting. After this we had to have further bat surveys carried out to enable us to get a Natural England licence to have the bats removed, this was time sensitive as we needed the building demolished and bats removed before they went into hibernation in late November/December 2017. And the planning permission was running out, this would have delayed the project until 2018 and I would have had a very unhappy client. The whole process started in March 2017 up until we had the licence approval in early October 2017. We had Jo Gregory to attend site early November 2017, while we carried out a soft demolish on the suspected roosting areas and for the bat removal. This all went well the only downside was we never found any bats and I was looking forward to seeing at least one!!! All in all a very professional operation and I would recommend their services again.

We did: Bat Risk Assessment

Date:

5 stars
Arboricultural Method Statement, Tree Protection Plan

We have used Arbtech for several of our projects. Matt has consistently proven to be always attentive, prompt replies, incisive knowledge and most importantly a clear understanding of our needs. He liaises well with our team and has a “can do” attitude as opposed to other Consultants that are not proactive at all. We have no qualms whosoever in recommending Matt and Arbtech to other companies. Do let me know if you require any further information

We did: Arboricultural Method Statement, Tree Protection Plan

Date:

5 stars
Ecological Walkover Survey

Very satisfied. An efficient and professional service at a reasonable price.

We did: Ecological Walkover Survey

Date:

5 stars

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